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FAQ
Your Mercedes me ID
Here you’ll find an overview of the most frequently asked questions & answers about the Mercedes me ID. If you have any questions or comments, please don’t hesitate to contact us by phone. We’ll be glad to assist!
Phone: 00800 9777 7777
You can find more information on the Mercedes me website.
What is the Mercedes me ID? What benefits do I get?
Die Mercedes me ID ermöglicht Ihnen einen zentralen Zugang zu Diensten von Mercedes-Benz und unseren Kooperationspartnern. Sie erhalten mit der Mercedes me ID einen zentralen Zugang, um sich bei unseren Diensten anzumelden sowie ein zentrales Profil, in dem Sie Ihre Daten ändern können. Wir verbessern die Mercedes me ID kontinuierlich für Sie und immer mehr Dienste werden die Mercedes me ID in Zukunft unterstützen.
How do I get a Mercedes me ID?
If you are a new customer or do not yet have a user account, simply register to receive your Mercedes me ID.
If you already have a user account without a Mercedes me ID, log in with your existing user account to get your Mercedes me ID, accept the Mercedes me ID access conditions displayed, and add your address, phone number, date of birth, and driver's license number.
Can I delete my Mercedes me ID?
You can delete your Mercedes me ID at any time. Please note, however, that you will no longer be able to use the Mercedes me ID services after doing so. More information is available in the Mercedes me ID conditions for access, which you can view in the registration dialog.
How is my personal data used by the Mercedes me ID?
To provide you with a Mercedes me ID, we’ll need to collect and process your personal data. This is of course done strictly in accordance with the data protection laws applicable in your country. Detailed information is available in the Mercedes me ID conditions for access.


